Archive

It’s the start of what promises - perhaps ‘threatens’ is a better word - to be a challenging second half of...

Technology can be utilised to grow and advance a company's income. That’s not a new or controversial statement, but here I...

Agents are being urged to make better use of technology to balance calls for a shorter working week and consumer demand...

More than half of those working within the property sector are suffering from higher levels of fatigue or stress, due to...

The ValPal Network, a PropTech supplier working with over 4,000 agency branches across the UK, has calculated the key hour for...

Estate Agent Today is to have a new editor from April 4. He is award winning journalist and podcaster Marc Shoffman who...

Three quarters of estate agents work more than an eight hour day at least once a week - and over half...

Day in, day out, I see how good estate agents really are.  Whether it’s in my day job on Location, Location, Location...

The growth of the internet and technology has transformed virtually every aspect of our lives, including how we approach the property...

A trade union is demanding that the government ban emails from all employers outside office hours - and it wants emails...

We’re officially transitioning to summer – marked by the clocks going forward and warmer weather – just as restrictions start to...

New data from The ValPal Network suggests 57 per cent of leads are generated outside office hours, putting the emphasis on...

Agents are up in arms at a Rightmove restriction temporarily preventing access to parts of its listing back-end.  Agents received an email...

The property sector is in the middle of a boom and demand is high. Last week’s announcement that the stamp duty...

The last few months have seen property agents work hard to continue delivering quality client communications and maintain an increasingly digital...

Figures drawn up by a property industry recruitment guru show that estate agents work only two thirds of the hours they...

Agents are consistently being told that they need to get on board with change. And one could quite easily make the...

Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...

The ‘on-demand’ economy is reshaping our world. The way we order food, get around, and even access healthcare has changed irreversibly...

Understanding the customer journey plays a huge role in the success of any estate agent. From that very first viewing right through...

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

Estate agents are being encouraged to consider providing increased flexible working options for their staff, including increased opportunities to work from...

Technology will drive the lettings and property management industry in the future. There is already a plethora of various software and other...

As the founder of Jupix, I worked in the property industry between 2008 - 2014. I had the privilege to lead...

In a world where people want instant gratification, it’s important to find ways to connect and engage with customers when they...

At PayProp we recognise that it’s the hard-working agents and other staff that make the industry a success, so training should...

For many years, the majority of agents have stuck to the tried-and-tested 9am-6pm opening hours framework. But is this now changing,...

Another For Sale By Owner website has been launched - this one, apparently, because the founder was “frustrated” with estate agents’...

Yet another estate agency has announced that it’s shutting branches and opening a centralised hub. This time it’s Newman Property Experts, a...

Increasingly cash-strapped traditional estate agencies should consider abandoning their High Street offices and work from serviced offices or similar lower-profile and...

We may be well into August but there’s little sign of a holiday for our industry, with a string of big...

A survey by an industry recruitment consultancy indicates that work-life balance is increasingly important to agency job applicants, second in importance...

The Property Ombudsman has expelled a London lettings and estate agency for a year and is warning that the firm may...

As someone who spends his days peering into the PropTech world, one thing I’ve observed is the way in which certain tech prompts...

More than 270 easyProperty licences have been secured by independent estate agents belonging to The Guild of Property Professionals and Fine...

Reapit has launched a new digital product following agents’ demands to handle an increasing volume of out of hours dealings with...

EweMove - the hybrid agency now part of Martin & Co’s Property Franchise Group - is slashing its up-front franchise fee...

Technology has been continuing to shape the way estate agents manage their customer service offering for years. It’s now a completely...

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

Suzy Lamplugh was just 25 years old when she disappeared whilst working as an estate agent in London in 1986. She’d...

Three decades after 25-year-old Suzy Lamplugh disappeared on a house viewing, the charity set up in her name is calling on...

A client recently told me how much their estate agency spends on advertising and marketing every year.  It wasn’t pennies, and even...

In 2014 there were 19,000 estate agent branches in the UK. Of which 18,000 were registered to list properties on the...

Countrywide has revealed to Estate Agent Today that it is to begin a trial where selected local branch staff will work between 7am...

Ivy Gate, the start-up hybrid estate agency which won investment from TV Dragon James Caan three years ago, has announced its...

Roy Fuller Managing Director at Everything Lettings says: By having in place an Out Of Hours help line such as we...